Privacy Policy

1. Introduction

Novexia B.V. ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website novexia.world or engage with our real estate services. We are the data controller for the purposes of the General Data Protection Regulation (GDPR) and Dutch data protection laws.

2. Data Controller Information

The data controller responsible for your personal information is:
Novexia B.V.
Dorpsstraat 62
4855 CK Breda
North Brabant, Netherlands
Email: privacy@novexia.world
Phone: +31 30 360 4133
KvK: 96274018

3. Data Collection

The data we collect includes personal information that you voluntarily provide to us when you use our website, contact us, or engage with our services. This information may include:

• Contact information (name, email address, phone number, postal address)
• Professional information (company name, job title, business interests)
• Communication records (emails, phone calls, meeting notes)
• Website usage data (IP address, browser type, pages visited, time spent)
• Cookie data and tracking information
• Marketing preferences and communication history

4. How We Use Your Information

We explain how we use your information to provide and improve our real estate services. The specific purposes for which we process your personal data include:

• To respond to your enquiries and provide customer support
• To deliver our real estate services and manage business relationships
• To send you relevant information about our services and market updates
• To comply with legal obligations and regulatory requirements
• To improve our website functionality and user experience
• To conduct market research and business analysis
• To protect against fraud and ensure website security

5. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal bases:

• Legitimate Interest: For business development, marketing, and improving our services
• Contract Performance: To fulfil our contractual obligations when providing services
• Consent: When you have explicitly agreed to specific processing activities
• Legal Obligation: To comply with applicable laws and regulations

6. Data Sharing and Disclosure

We may share your personal information with trusted third parties in the following circumstances:

• Professional service providers (legal, accounting, consulting services)
• Technology service providers (hosting, analytics, security services)
• Business partners and joint venture participants
• Regulatory authorities when required by law
• Potential buyers in case of business transfer or merger

7. International Data Transfers

As we operate within the European Union, your personal data is primarily processed within the EU/EEA. If we transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by the European Commission.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal requirements. Specific retention periods include:

• Contact enquiries: 3 years from last contact
• Client data: 7 years after contract termination
• Marketing data: Until you withdraw consent or object
• Website analytics: 26 months maximum
• Legal compliance data: As required by applicable laws

9. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for specific processing activities

10. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website usage. For detailed information about our cookie practices, please refer to our Cookie Policy.

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection principles.

12. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us immediately at privacy@novexia.world.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following information:

15. Supervisory Authority

If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):